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Crunchies
Food Company's Privacy Policy
Children
are not eligible to use our services and we ask that minors
(under 18 years of age) do not submit any personal information
to us.
As
a general proposition, we do not sell or rent any personally
identifiable information about you to any third party. Our
primary goal in collecting personal information from you is
to provide you with a smooth, efficient, and personalized
experience while using our services. This allows us to provide
services and features that most likely meet your needs, and
to customize our service to make your experience easier and
quicker.
To
fully use our services, you will need to register using Secure Payment Processing's
online sign-up form, where you will be required to provide
us with your contact information (e.g. e-mail address). We
automatically track certain information about you based upon
your behaviour on our site. We use this information to do
internal research on our users' demographics, interests, and
behaviour to better understand and serve our users. This information
is compiled and analysed on an aggregated basis.
Using
the Site's web server log files, we use IP addresses to analyze
trends, track users' movement, and gather broad demographic
information for aggregate use. IP addresses are not linked
to personally identifiable information. This information may
include the URL that you just came from (whether this URL
is on our site or not), which URL you next go to (whether
this URL is on our site or not), what browser and operating
system you are using, your IP address etc.
Payment
Processing: In order to process payments online we
require the billing address for the credit card used and our
external payment provider, Secure Payment Processing, requires your credit card
details. We take online payments for our products. We use
Secure Payment Processing as our external payment provider. In addition to the
information outlined above, we require the billing address
of the credit card you use so that we can pass this to Secure Payment Processing
who check the address against the cardholder's details for
security purposes. We store these billing details on our servers
in case we need to contact you in the future regarding payments.
Secure Payment Processing requires that you provide your credit card details
to process the transaction. This is done on a secure Secure Payment Processing
server using SSL (secure sockets layer). As you go through
the transaction process we let you know when you are about
to be transferred to Secure Payment Processing's servers for the secure transaction.
After the transaction has been authorized you are returned
to the Crunchies Food Co. website. Crunchies Food Co. does
not have any access to these credit card details and they
are not stored or processed in any way by Crunchies Food Co..
In the case of a suspected fraudulent transaction, card details
may be disclosed to Crunchies Food Co. by Secure Payment Processing for the sole
purpose of performing further checks. Crunchies Food Co. is
not permitted to then retain these details. These details
are stored securely by Secure Payment Processing in order to process future payments
you may make, but Secure Payment Processing does not use your information for
any other purpose.
Your
Personal Information is stored in our databases, which are
located in Santa Barbara, CA.
If
at any stage you wish no longer to receive any e-mails that
you receive from the site you can stop them by emailing info@crunchiesfood.com
with the subject "remove from mailing list."
Unfortunately,
due to the existing regulatory environment, we cannot ensure
that all of your private communications and other personally
identifiable information will never be disclosed in ways not
otherwise described in this Privacy Policy. By way of example
(without limiting the foregoing), we may be forced to disclose
information to the government or third parties under certain
circumstances, or third parties may unlawfully intercept or
access transmissions or private communications. We can (and
you authorize us to) disclose any information about you to
law enforcement or other government officials as we, in our
sole discretion, believe necessary or appropriate, in connection
with an investigation of fraud, intellectual property infringements,
or other activity that is illegal or may expose us to legal
liability. Crunchies Food Co. cooperates with law enforcement
inquiries and other third parties to enforce laws, intellectual
property and other rights. Local, and international law enforcement
agents can request and may receive your personally identifiable
information.
From
time to time we use third party Suppliers and Service Providers
to facilitate our services. Where any Service Provider collects
information directly from you (such as the situation where
we ask a Service Provider to conduct a survey for us) you
will be notified of the involvement of the Supplier or Service
Provider, and all information disclosures you make will be
strictly optional.
You
can at any time ask to see and have removed any information
that we have stored on you. We will retain in our files information
you have requested to remove in some circumstances, such as
to resolve disputes, troubleshoot problems and enforce our
User Agreement. Further, such prior information is never completely
removed from our databases due to technical constraints and
the fact that we back up our systems. Therefore, you should
not expect that all of your personally identifiable information
will be completely removed from our databases in response
to your requests that it be removed.
Except
as otherwise expressly discussed in this Privacy Policy, this
document only addresses the use and disclosure of information
we collect from you. To the extent that you disclose your
information to other parties, whether they are other members
of the Site or other sites throughout the Internet, different
rules may apply to their use or disclosure of the personal
information you disclose to them.
In
order to process and protect your credit card details, our
payment provider Secure Payment Processing uses SSL (secure sockets layer) encryption.
The secure server is hosted by Secure Payment Processing and not Crunchies Food
Co.
On
the Crunchies Food Co. site we use best endeavour to safeguard
the confidentiality of your personal identifiable information
but we do not use encryption (such as SSL) or firewalls to
further protect the information as it travels across the Internet.
This is because we do not believe that, apart from the credit
card information processed by Secure Payment Processing, the personal information
we currently collect warrants such measures and the accompanying
loss of speed experienced. You should be aware that "perfect
security" does not exist on the Internet.
If
we make any material changes in our privacy practices that
do not affect user information already stored in our database,
we will post a prominent notice, before changes go into affect,
on our web site notifying users of the change.
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